- Posted By: on: Wed, 19th Feb 2014 at 11:19am
It's our pleasure to inform you that DiscountTheatre.com has just been awarded the Gold Trusted Merchant Certificate by Feefo, the global feedback engine that monitors customer feedback to online businesses.
When you shop with us, Feefo allows you to leave an honest and genuine appraisal of your experience on its website. We've been awarded the certificate in recognition of the 98% service rating we've received from you, our customers, based on your verified and transparent feedback which was collated throughout 2013.
We've always stated that our mission is to offer not only outstanding value for money, but the highest standard of informed and friendly customer service. Our Gold Trusted Merchant Certificate demonstrates our commitment, and we're proud of that.
All of us here are passionate about theatre, from management to sales and technical staff, and it's this love of the stage that keeps us happily on our toes when it comes to providing you with the best customer service possible.
Our 100-plus team operates from buzzing London offices just a hop, skip and jump from Theatreland. Whether you contact us by phone or online, we'll always give you friendly, informed and efficient service - officially.
Discounttheatre.com is wholly owned and operated by one of the UK's leading theatre sales companies, Encore Tickets Limited, a member of the Society of Ticket Agents and Retailers.